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What Our Customers Say

We're proud of the relationships we've built with our customers over 40 years. Here's what some of them have shared about their experience with Echo Air Conditioning.

"Echo Air Conditioning are a great company to deal with. The quoting and installation were both very efficient. I've purchased two Fujitsu units, most recently for an upstairs room. The location to me seemed difficult, but presented no problem to the installation guys, who also cleaned up very well. I was quoted on Wednesday and installation completed the following Monday. Very pleased to have air conditioner in time for Summer. I couldn't be happier."

— Judy Hood ★★★★★

"Thank you for the excellent job! From start to finish a professional service and excellent customer service. I am so impressed. Martin was the first to come out and explain how the install would be and it was exactly as he said. Even the follow up calls with June — such a pleasure to deal with this team. It's not often these days you get what you are told and paid for. Great job by the guys, worked flat out for 6 hours and cleared everything away after, and took the time to explain how to care for my new air conditioning unit. I highly recommend Echo."

— Verified Customer ★★★★★

"Just had a split system and a ducted system installed at home by Echo Air Conditioning and it is making a great difference to our comfort this Winter. Martin really understood what we were trying to achieve in terms of performance, cost, aesthetics, and energy efficiency. The installation was smooth, professional, and efficient. I would recommend Echo Air Conditioning and Martin Twine in particular to anyone looking to install residential air conditioning systems."

— Verified Customer ★★★★★

"I'm happy to recommend Echo Air to install your air conditioner. From the prompt reply to my first enquiry, to the install, they have been helpful, courteous and very competitively priced on an excellent unit. Robert and Tom who did the installation are to be commended on being efficient and very pleasant young men to deal with — and not a speck of dust was left to be cleaned up. Thank you Echo Air."

— Verified Customer ★★★★★

"Our school has used Echo on a number of occasions to purchase new air conditioners as well as maintenance of existing units. I can thoroughly recommend their professionalism in all facets of their business — from the initial site visit to installations as well as after-sales service and advice."

— School Client ★★★★★

"From beginning to end I was impressed with Echo Air Conditioning. The quote was made and delivered in a timely and professional fashion. I was kept up to date by the office staff and the installer was very tradesman-like, completing the job in good time and cleaning up well. Well done Echo."

— Verified Customer ★★★★★

"Absolutely have to say it was a delight having Echo Air Conditioning supply and fit my new Daikin air conditioning unit. The company went out of their way to provide speedy installation due to my medical condition — it was not only fast, but very neat and well done. The young man also cleaned up after completion. It's nice they have pride in their work — job well done. I'm very thankful for their accommodating service."

— Sandra ★★★★★ (ProductReview, September 2025)

"We had our install completed on time and we were extremely happy with the whole team at Echo. The install was completed in a day and a half — we had an installation manager, several tradesmen and an engineer, and the whole team worked tirelessly throughout the day. We had a small request to raise the outdoor unit from the ground and that was no trouble at all. The clean up was also perfect. We had some questions after the install and Echo were very responsive — nothing was too much trouble. Echo came back for a few days after the install to ensure we got the best from our ducted air con. Since then we have contracted Echo for servicing every six months at a very reasonable price. Thank you to the whole team at Echo Air Conditioning."

— Mario & Danielle ★★★★★ (ProductReview, August 2024)

"Would like to thank Mr Gerard Vinko of Echo Air Conditioning who handled things very efficiently from giving a quote to installation of the ducted system in the house. The air conditioning technicians were also very prompt and very polite. We recommend Echo Air Conditioning to everyone."

— Verified Customer ★★★★★ (ProductReview)

"Have been dealing with Echo Air for 15 years. Easy to contact, polite and efficient receptionist and office staff. Air conditioning staff are clean, polite, efficient and dog-friendly. They give good feedback. Installation and maintenance all with the one company."

— Dedicated Customer of 15 Years ★★★★★ (ProductReview)

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